Highly scalable, flexible, AI-powered real-time platforms serving MNOs address the current demands of exponential data growth, the proliferation of devices and the always-on digital customer while preparing for a world of IoT, 5G and other technologies redefining the Telecoms landscape
Technology that is designed to solve the future Telecoms challenges.
emPOS is a complete front end application for Telecom CRM systems for the Dealers covering Activation, Provisioning, Billing and Analytics.
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Rigorous regulations worldwide around the Know Your Customer (KYC) process are driving MNOs to focus extensively on the area of SIM distribution. However, KYC, with its focus on capturing subscriber details, addresses and other contact information is a niche slice of an operator’s expectations from dealers today.
Available in both Android and iOS, Ardvark’s emPOS provides dealers with a modularized application that empowers them to offer a truly unique subscriber experience.
emPOS: Reinventing dealer management solution for real-time activation, provisioning and sales insights
Capabilities in emPOS Dealer Management solution
Digital Subscriber Engagement
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Enable MONs to engage with the customer during activation or recharge with new promotions, in real-time, thereby reducing the time-to-market of customized products and services, offers, value-added services etc. With emPOS, the MNOs are enabled to communicate and collaborate with the dealers to offer the latest promotions to their subscribers in real-time, with quick market offer availability from premium retail outlets to informal street vendors and rural locations, enabling instant reactions to competitive activities.
Dealer Performance Management
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Equipping dealers with capabilities like dealer self-registration, dealer scores, performance-based dealer recommendations, request for inventory/place order, track order status, view invoices, statements, credit limit management/digital wallet, and payments to reload that balance, all in one platform. Build trust with dealers, by providing them with real-time information on their sales performance and commission. Enable the dealer to view their sales numbers and, most importantly, their commissions.
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eKYC for your subscribers with Fingerprint Verification
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Enabling dealers to Capture your subscriber details for KYC prepaid registration using standard, low-cost devices. Photograph the ID (using the mobile device), enter additional contact details and accept a signature all via the mobile app. Link to the SIM activation and reduce dealer equipment and paperwork required for the KYC process.
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Multi-tenant & SaaS platform or On-Premises
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Deploying a single convergent solution simplifies features like enhanced collaboration, Pay as You Go, and low maintenance cost with in-built capabilities like scalability, security, backup & restore improvements. Ardvark’s emPOS is also supported on-premises deployment to ensure the MONs comply with the regulatory mandate of User Data Security based on their country.
Re-invent your distribution management & manage your field agent’s efficiency
Track and monitor your telecom commercial performance in a single centralised tool
Encourage collaborative strategies by aligning your sales teams and multiple sales channels around the same metrics of recharges, SIM card activation, mobile money, network etc. With precise insights by network site and Point of Sale, you will identify exactly where you need to focus your efforts.
Empower your dealers to do more
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Enhance the efficiency of your dealers, even when they are offline, by monitoring and tracking their activities. Your dealers receive their performance target with the information required about each location. Supervisors can track their execution in real-time and analyse the collected field data.
Track the impact of your every strategy and prioritize your action
Design a comprehensive strategy to reach your sales targets. Update and share your action plans seamlessly through an automated system which allows you to act immediately in case of deviation. Additionally, determine which dealer and store requires prioritise focus based on identified issues and opportunities.
Ardvark's eSIM Activation Suite
What is an eSIM?
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An eSIM stands for “Embedded Subscriber Identity Module” that is embedded inside your device. It is a digital SIM that allows you to use a Vi™ postpaid number without using a physical SIM.
Self-Service (eSIM Reservation Portal)
Ardvark’s eSIM solutions enables subscribers to reserve a mobile subscription in advance of purchasing a SIM via digital platforms, such as an online web portal or a mobile app. This allows for seamless SIM activation and
personalization of those SIMs.
